Privacy Policy

Last Updated: 24 September, 2025

WHO WE ARE

The AI-Based Language Laboratory (ALL) at the Language Centre of Hong Kong Shue Yan University is an educational platform dedicated to developing and providing AI-powered language learning tools and resources. We are committed to enhancing students' Chinese and English writing abilities and professional communication skills through innovative artificial intelligence technologies.

CONTACT INFORMATION

Address

RLG104, LG1/F, Research Complex, Hong Kong Shue Yan University, 6 Wai Tsui Crescent, Braemar Hill, North Point, Hong Kong

Email

languagecentre@hksyu.edu

WHAT DATA WE COLLECT

  • Your conversations with our AI chatbots
  • Moodle activity records
  • Website activity records
  • Cookies

WHY WE COLLECT IT

  • To improve our AI chatbot performance
  • To improve website functionality and user experience
  • To conduct educational research for improving teaching effectiveness
  • To maintain user login sessions

WHO WE SHARE YOUR DATA WITH

Vendors that assist in developing and maintaining the AI Language Laboratory platform. We may also share it with academic research collaborators for research purpose and improving language learning and teaching quality. All personal identifiers will be removed or anonymized before sharing.

DATA RETENTION PERIOD

All data will be stored securely and retained for five years after publication of research results. All personal identifiers will be removed before publishing and archiving any data.

YOUR DATA PROTECTION RIGHTS

You may request deletion of your personal data at any time, though this may affect service provision.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The most current version will always be available on this page, with the "last updated" date clearly displayed at the top of this policy. Your continued use of our services after any updates constitutes acceptance of the revised policy. If you disagree with any changes, please discontinue using our services. We recommend reviewing this privacy policy periodically to stay informed about how we protect and handle your personal information.