AI Hub & Chatbots
Project Leader
Dr. Grace LEUNG
Team Member(s)
Dr. Kevin CHAN, Dr. Thomas CHAN, Dr. Yang WEI (HKMU)
Research Assistant(s)
Ms. Helen TAM, Mr. Sheung Ping WONG
Developing an AI-Hub and Chatbot Series to Empower English and Chinese Studies
Project Overview
This flagship project underpins the ALL’s initiative to develop an integrated AI resource hub and a suite of chatbots to address writing challenges among self-financing tertiary institutions in Hong Kong, where many learners struggle with fundamental aspects of writing such as cohesion, formality, register, and genre-specific conventions in both Chinese and English. Unlike general-purpose AI tools, which tend to offer surface-level corrections, the solutions offered by ALL emphasize pedagogical, genre-specific support for writing in both languages.
The LinguaLink ALLiance (博文智匯) is an online AI tooklit curating free resources (e.g., Effidit, Shenyandayi深言達意) for supporting writing development and multi-modal learning. Our team rigorously evaluates tools collected for the LinguaLink ALLiance specifically from the perspective of Hong Kong academics and students, assessing each tool for script compatibility, genre accuracy, pedagogical value, and contextual suitability for the Hong Kong linguistic environment. Our evaluations are shared through mediums such as user case reports and review videos, which are made freely available on the platform for the benefit of the wider Hong Kong education community.
The project’s other core deliverable, the adaptive learning chatbot Aybo (阿博), provides scaffolded feedback to support revision and skill enhancement without requiring prior genre knowledge or manual input of assignment criteria, drawing on course-specific guidance to tailor its support to individual students. Crucially, Aybo offers this individualized, genre-aware feedback without directly modifying students' text, encouraging autonomous revision and skill consolidation. Through iterative interactions with Aybo, students receive scaffolded recommendations targeting coherence, lexical choice, and structural appropriateness within specific genres to improve their own writing. In the 2025/2026 academic year, Aybo has been implemented across six university-wide Chinese and English language courses, reaching over 1,800 undergraduate students. Our team has observed measurable improvements in writing quality from using Aybo, while also uncovering key lessons about the capacities and constraints for implementing custom AI tools in large-scale writing instruction.
The Challenge It Tackles
By embedding AI within a pedagogically grounded framework, the LinguaLink ALLiance and Aybo address both local concerns over student writing proficiency in Hong Kong, while also contributing positive evidence for the feasibility of AI-mediated language education.
Deliverables
- LinguaLink ALLiance (博文智匯)
- Aybo (阿博) (Public version will be available soon)
Research Outputs
Book Chapters and Journal Articles
- Chan, H. T. T., Leung, M.-M. G., & Wong, S. P. (2025). Generative artificial intelligence tools in university English language education: A systematic review. JALTCALL Trends, 2(1), Article 103523. https://doi.org/10.29140/jct.v2n1.103523
Conference Presentations
- Chan, H.-T. T., Leung, M.-M. G., & Wong, S. P. (2025, July 19). Generative artificial intelligence tools in university English language education: A systematic review [Conference presentation]. Japan Association for Language Teaching Computer-Assisted Language Learning (JALTCALL) Conference, Tokyo University of Science, Katsushika Campus, Katsushika, Tokyo, Japan. https://jaltcall2025.edzil.la/session/4286
- Leung, M.-M. G., Chan, K.-W. K., Chan, H. T. T., Wei, Y., & Wong, S. P. (2025, July 4–5). Empowering language competence and professional communication through an AI-based language laboratory [Summit presentation]. International Summit on the Use of AI in Learning and Teaching Languages (AIinLT), The Hong Kong Polytechnic University, Hong Kong.
- Tam, H.-L. H., & Leung, M.-M. G. (2025, December 6). Enhancing students' Chinese and English writing skills in the age of AI: An example from the AI-Based Language Laboratory at Hong Kong Shue Yan University [Conference presentation]. Annual Research Forum, Linguistics Society of Hong Kong (LSHK-ARF), Hong Kong Baptist University, Hong Kong.
- Wong, S. P., Leung, M.-M. G., Chan, K.-W. K., Chan, H.-T. T., Wei, Y., & Tam, H.-L. H. (2026). From generic AI to tailor-made and curriculum-integrated chatbots: A case study of Aybo [Conference presentation]. International Summit on the Use of AI in Language Learning and Teaching 2026 (AIinLT 2026).
AI Chatbot for Chinese Writing
Project Leader
Dr. Yang WEI (HKMU)
Team Member(s)
Dr. Kevin CHAN, Mr. Sheung Ping WONG
Research Assistant(s)
Ms. Sarah CHAN (’26), Mr. Wing Lok CHAN (’26), Ms. Jingyi HUANG (’27), Ms. Bowie KWOK (’27), Ms. Alison LI (’29), Ms. Ziying WANG (’29), Ms. Shu Yan YEUNG (’26)
Developing and Evaluating an AI Chatbot to Empower Chinese Formal Letter Writing
Project Overview
Recognising ongoing student challenges in writing formal Chinese correspondence—particularly conventions regarding letter formats, honorific and salutatory expressions (敬語/祝頌語), formal register, and opening and closing forms of address (上款/下款)—this project develops adaptive chatbots to support formal Chinese letter writing. General-purpose AI tools (e.g., ChatGPT, ERNIE 文心一言) currently fall short in addressing these challenges: they mix simplified and traditional scripts, insert colloquial language, and fail to reliably generate appropriate forms of salutations and closings. Our 2023–2024 preliminary study confirms such limitations, with generic LLMs producing only stock expressions, while struggling with contextually correct salutatory forms.
To address these issues, this team has developed the Aybo Chinese Invitation Letter Writing Assistant (阿博邀請函寫作助手) and the Aybo Chinese Cover/Job-Application Letter Writing Assistant (阿博求職信寫作助手), deployed on the LinguaLink ALLiance (博文智匯) platform via Microsoft Azure. Drawing from course materials and authoritative writing guidelines from the Hong Kong Education Bureau, these writing assistants employ an interactive guided-writing interface grounded in the principle of “no ghost-writing”. This operating model engages students incrementally, providing real-time feedback and worked examples to foster mastery of letter structure and writing etiquette, without substituting for instructor input or independent learning.
Evidence of Impact
The writing assistants have been evaluated through quasi-experimental classroom intervention activities with students enrolled in the First Year Chinese (大一國文) course. In the first semester of the 2025/26 academic year, the team conducted a pre-/post-test study with the Invitation Letter Writing Assistant, comparing 266 students across three treatment groups. Participants in the treatment group with the greatest exposure to Aybo, including extended out-of-class use over four weeks, demonstrated significant gains in knowledge of letter structure and recognition of forms of address. Moreover, a single 30-minute session with Aybo boosted overall vocabulary recognition of salutatory terms, while extended use drove more precise discrimination of contextually correct and incorrect options. These findings highlight that in-class use plus ongoing practice with AI-powered writing assistants can lead to superior learning outcomes. A parallel study with the Cover/Job-Application Letter Writing Assistant took place during the second semester of the 2025/26 academic year.
The Challenge It Tackles
Formal Chinese letter writing blends both genre knowledge and pragmatic judgements. By integrating AI into course-specific frameworks, this project fills a notable teaching gap in formal Chinese writing, contributing a research-based model for the use of adaptive AI in Chinese writing education.
Deliverables
- Aybo Chinese Invitation Letter Writing Assistant (阿博邀請函寫作助手)
- Aybo Chinese Cover/Job-Application Letter Writing Assistant (阿博求職信寫作助手)
Research Outputs
Conference Presentations
- Wei, Y., Chan, K.-W. K., & Yeung, S. Y. (2026, May 27). 從大語言模型到自適應聊天機器人:以正式中文書信寫作為例的教學實踐與成效研究 [From LLMs to adaptive chatbots: Teaching practices and effectiveness in formal Chinese letter writing] [Conference presentation]. 第六屆大學中文論壇暨粵港澳中文教學研討會 [Sixth University Chinese Forum & Guangdong–Hong Kong–Macao Chinese Teaching Symposium], Chinese University of Hong Kong, Hong Kong.
- Wei, Y., Chan, K.-W. K. (2026, June 17). 從大語言模型到自適應聊天機器人:中文求職信寫作助手的教學應用與成效研究 [From LLMs to adaptive chatbots: Teaching applications and effectiveness of a Chinese job-application letter writing assistant] [Conference presentation]. Conference on Technology-Enhanced Chinese Language Education 2026, The Hong Kong University of Science and Technology, Hong Kong.
- Wei, Y., Tam, H.-L. H., & Yeung, S. Y. (2025, December 6). A paradigm shift from LLMs to adaptive chatbots: A case study of formal Chinese writings [Conference presentation]. Annual Research Forum, Linguistics Society of Hong Kong (LSHK-ARF), Hong Kong Baptist University, Hong Kong.
Cantonese Segmentation
Project Leader
Dr. Kevin CHAN
Team Member(s)
Mr. Sheung Ping WONG, Ms. Ginny CHAN ‘25, Dr. Yuting JIANG (SZU)
Research Assistant(s)
Mr. Cody CHAN ‘28, Mr. Zecheng MAI ‘26, Mr. Gareth NG ‘28, Ms. Alma WANG ‘26
Developing and Evaluating the SYU Cantonese Segmentation Chatbot (SYU-CSC): An AI Breakthrough in Cantonese linguistic studies
Project Overview
The team has developed and evaluated the SYU Cantonese Segmentation Chatbot (SYU-CSC, 廣東話分詞系統), an AI tool addressing the core challenge of word segmentation in Cantonese. Correctly recognizing word boundaries in Cantonese is essential for downstream language tasks such as speech recognition, translation, and linguistic analysis. Complicating the segmentation problem is the “modern diglossia” phenomenon in Hong Kong Cantonese, where spoken Cantonese and Standard Written Chinese (SWC) intermingle in vocabulary, registers, and even character forms.
Conventional segmentation tools (e.g., PyCantonese, Cybercan, Cantoseg) rely on fixed dictionaries, being unable to keep pace with evolving slang and colloquial language, as well as requiring advanced technical skills to operate. SYU-CSC instead leverages the contextual learning capabilities of large language models (LLMs) to segment text, assign parts of speech, and classify lexical items according to registers (exclusively Cantonese, exclusively SWC, or common to both), providing English translations for verifying meaning accuracy. Requiring no programming expertise to operate, SYU-CSC delivers comprehensive, consistently formatted segmentation outputs from direct text input, responding with natural language personas in a single integrated workflow. The chatbot is now accessible through platforms such as Chipp.ai, Google Gemini, and POE.
Evidence of Impact
In 2025, SYU-CSC was benchmarked against four leading platforms (Doubao, ERNIE 文心一言, Gemini, and GPT-4o), using 45 sentences drawn from three landmark works of Hong Kong literature spanning 1950–2020.
- Superior accuracy: SYU-CSC achieved the greatest accuracy in both segmentation (87.92%) and part-of-speech tagging (97.12%). Notably, it significantly outperformed every comparison tool in lexical register classification accuracy (78.87%). A follow-up empirical study found that SYU-CSC outperformed general-purpose and Chinese-optimized LLMs by 15–18% in lexical classification accuracy, especially excelling at handling inter-dialectal homographs.
- User experience: SYU-CSC needs only direct input of the text requiring segmentation to return accurate and consistently formatted results where other tools require repeated prompting, achieving a no-prompt workflow.
The project team is currently working on segmenting, tagging, and classifying the words collected in the Hong Kong Cantonese Corpus (HKCanCor, 2015) by Luke and Wong to further verify the performance of SYU-CSC on spoken Cantonese corpus data at scale.
The Challenge It Tackles
Despite its global speaker community, Cantonese remains under-served by natural language processing technologies. This project demonstrates that an LLM-powered chatbot such as SYU-CSC can surpass both dictionary-based tools and general-purpose AI models for segmentation, tagging, and lexical classification while offering a user-friendly interface. This technological solution for low-resource languages is crucial to advancing natural language processing, Cantonese linguistics, and the digital humanities.
Deliverables
- The SYU Cantonese Segmentation Chatbot (SYU-CSC, 廣東話分詞系統) — a single tool integrating segmentation, part-of-speech tagging, and spoken written lexical classification
Research Outputs
Book Chapters and Journal Articles
- Chan, K.-W. K., & Chan, K. N. (2026). Evaluating the SYU Cantonese Segmentation Chatbot (SYU-CSC): Innovations in language processing. In C. W. Y. Lau & Y. P. Lai (Eds.), When Cantonese meets digital humanities (pp. 61–87). Hong Kong: Polytechnic University of Hong Kong Press.
Conference Presentations
- Chan, K.-W. K., Wong, S. P., Chan, K. N., & Mai, Z. (2025, December 6). The SYU Cantonese Segmentation Chatbot: Towards a cost-effective solution to corpus creation [Conference presentation]. Annual Research Forum, Linguistics Society of Hong Kong (LSHK-ARF), Hong Kong Baptist University, Hong Kong.
- Wong, S. P., & Chan, K.-W. K. (2025, June 9). The SYU Cantonese Segmentation Chatbot (SYU-CSC): Innovations in Cantonese language processing [Poster session]. Academia Sinica Linguistics Forum 5 (ASLF-5), Taipei, Taiwan.
- Wong, S. P., & Chan, K.-W. K. (2026, June 14). Evaluating the SYU Chinese Segmentation Chatbot for corpus creation: An empirical study [Conference presentation]. Annual Conference of the International Association of Chinese Linguistics 32 (IACL-32), Center for Linguistics and Applied Linguistics, Guangdong University of Foreign Studies, Guangzhou.
Generative Adversarial Authentication (GAA)
Project Leader
Dr. Kevin CHAN
Team Member(s)
Dr. Sabrina TAO, Mr. Sheung Ping WONG, Ms. Yu ZHU, Dr. Jingyi Xie (FNU)
Research Assistant(s)
Mr. Wing Lok CHAN (‘26), Ms. Ruoqi KAN (‘27), Ms. Alison LI (‘28), Ms. Ziying WANG (‘28), Ms. Weiying PENG (FNU)
Generative Adversarial Authentication
Project Overview
The team has developed and empirically validated Generative Adversarial Authentication (GAA), a low-cost method for instructors to detect improper AI use in student assignments. GAA is not opposed to legitimate AI-assisted learning, but rather targets “AI abuse”, where students submit AI-generated work blindly without meaningful effort to understand or revise the text beforehand. The urgency of tackling AI abuse arises because advanced AI writing tools can now produce high-quality, even creative essays indistinguishable from authentic student work. Moreover, current automated detectors (e.g., VeriGuide, Turnitin, ZeroGPT) are unreliable, flagging texts inconsistently and struggling particularly with “AI+human” hybrid writings. This leaves teachers in a bind: with no trustworthy proof of AI use, they risk either falsely accusing students or overlooking real violations of academic integrity.
GAA offers a fundamentally different “fight-AI-with-AI” strategy inspired by generative adversarial networks (GANs). Instead of analyzing the text itself, GAA assesses authorship, using AI to generate content-specific multiple-choice questions about students’ own submissions. These questions are given to students as a surprise quiz; a low error rate suggests that a student genuinely understands the work they have submitted, whereas a high error rate is evidence of superficial authorship. By probing cognitive retention among authors rather than writing features in texts, GAA provides an effective instrument for detecting over-reliance on AI, even against advanced paraphrasing of AI-generated text.
Evidence of Impact
A double-blind study (2023–2025) with 96 Hong Kong Shue Yan University undergraduates compared GAA to two traditional AI detectors, VeriGuide and ZeroGPT.
- GAA alone reached 90.91% accuracy, on par with VeriGuide and ahead of ZeroGPT (84.85%).
- GAA combined with VeriGuide reached 93.94% accuracy, outperforming any single detection method, using a GAA error threshold of 40% and a VeriGuide AI index threshold of 40–60%.
- Practical and efficient: on average, students completed a 10-question multiple-choice quiz in ≤3 minutes. Teachers require no prompt-engineering skills to generate the quizzes, and teaching assistants can quickly grade quiz submissions.
- Flexible deployment: GAA can be implemented via randomized sampling, instructor activation, or automated tool-based triggering.
- GAA detects “free riders” in group work: a bonus finding—members unfamiliar with the text content display more errors on the quiz, exposing their limit contributions to the group submission.
Ongoing enhancements to GAA include improving objective question-generation strategies and generating “counter-test” items on quizzes to counteract memorized responses.
The Challenge It Tackles
Defending academic integrity is paramount as generative AI proliferates. GAA equips teachers with a user-friendly and persuasive tool to promote responsible AI use while also safeguarding authenticity in student work.
Deliverables
- Generative Adversarial Authentication (GAA): A novel method and toolkit for detecting AI misuse in student assignments
Research Outputs
Book Chapters and Journal Articles
- Chan, K.-W. K., Wong, S. P., & Zhu, Y. (2026). 中文教師如何識別 AI 生成的作業?——生成對抗驗證法(GAA)的構建與驗證 [How can Chinese teachers identify AI-generated assignments? Construction and verification of the generative adversarial authentication (GAA) method]. In Editorial Committee of New Horizons in Language Teaching: Interdisciplinary Practices, Department of Chinese Language and Literature, The Chinese University of Hong Kong (Eds.), 語文教學新視野:跨領域的多元實踐 [New horizons in language teaching: Interdisciplinary practices] (pp. 33–48). Taipei: Wanjuanlou Publishing.
Conference Presentations
- Chan, K.-W. K. (2024, December 17). 如何辨識濫用 AI 生成文本?個案分析與實踐技巧 [How to identify misuse in AI-generated text? Case study analysis and application techniques] [Conference presentation]. 百川匯海:第一屆大學中文教學研討會 [Bǎichuān Huì Hǎi: The 1st University Chinese Education Conference], The Chinese University of Hong Kong, Hong Kong.
- Wong, S. P., Zhu, Y., & Chan, K.-W. K. (2025, December 6). Generative adversarial authentication: An innovative solution for detecting AI-generated essays [Conference presentation]. Annual Research Forum, Linguistics Society of Hong Kong (LSHK-ARF), Hong Kong Baptist University, Hong Kong.
- Zhu, Y., Wong, S. P., & Chan, K.-W. K. (2026, June 27). Generative Adversarial Authentication: An innovative solution for detecting AI-generated essays [Conference presentation]. The 9th International Forum on Linguistics and Chinese Education (IFOLCE-9), City University of Hong Kong, Hong Kong.
Chinese Error Detection
Project Leader
Dr. Kevin CHAN
Team Member(s)
Mr. Sheung Ping WONG, Ms. Yu ZHU
Research Assistant(s)
Ms. Siyu YAN
Using AI to Empower Typo and Grammatical Error Detection in Chinese Texts: The SYU Chinese Writing Assistant
Project Overview
The team has developed and evaluated the SYU Traditional Chinese Writing Assistant (SYU-TC, 繁體中文寫作助手), an AI-powered error-detection and proofreading tool designed for Traditional Chinese users in regions such as Hong Kong, Macau, and Taiwan. As most existing Chinese spell checkers and writing assistants are trained predominantly on Simplified Chinese text data, they underperform in recognizing Traditional Chinese errors and handling mixed-script texts. SYU-TC addresses this technical gap, being built on a re-parameterized version of DeepSeek-V3 and delivered via a chatbot interface. SYU-TC detects five types of writing errors: (1) character/word-level mistakes (typos, homophone and look-alike confusions, punctuation), (2) grammatical errors (redundant, missing, or misordered components), (3) semantic errors (poor word choice and collocation), (4) Traditional–Simplified normativity errors (wrong Traditional characters and Simplified–Traditional mixing), and (5) Cantonese-colloquialisms-in-writing (粵口語入文) — where spoken Cantonese vocabulary intrudes into formal written Chinese.
A defining feature of SYU-TC is its no-prompt (自動檢測) workflow for error detection: users just have to input the target text, and SYU-TC automatically detects errors and suggests corrections without requiring repeated prompting. Applying a uniform detection standard to every input, SYU-TC embodies ALL’s user-centered philosophy, shifting people from adapting to machines, to machines serving people.
Evidence of Impact
SYU-TC was benchmarked using a test corpus of 394 sentences (~35,500 characters). Means, standard deviations, and ANOVAs for error detection accuracy were calculated for SYU-TC and five leading AI tools (DeepSeek-R1, DeepSeek-V3, GPT-4o, ERNIE (文心一言), and Doubao.
- Greatest overall accuracy: SYU-TC achieved the greatest overall detection accuracy (92.40%) across all error categories (vs. 78.40% for GPT-4o) with the lowest variability.
- Mixed-script normativity errors: SYU-TC achieved 98.00% detection accuracy, far ahead of four LLMs (27–50%), and significantly outperforming GPT-4o (91.90%).
- Cantonese-colloquialisms-in-writing errors: SYU-TC achieved 86.40% detection accuracy, significantly outperforming all comparison tools.
- Grammatical and semantic errors: SYU-TC achieved 93.60% and 96.3% detection accuracy respectively and demonstrated the most consistent performance.
This benchmarking study highlights that task-specific models trained on high-quality data can surpass general-purpose large language models (LLMs) in specialized vertical domains, challenging the assumption that bigger models necessarily equal better performance.
The Challenge It Tackles
Mainstream AI writing tools often neglect Traditional Chinese script and regional language varieties. SYU–TC demonstrates that domain-focused, user-friendly AI chatbots can better assist with accomplishing greater writing accuracy for regional writers compared to general-purpose LLMs. The success of SYU-TC provides evidence-based insights for developing culturally and linguistically adaptive AI-powered writing tools, supporting more accurate Chinese writing for students and educators.
Deliverables
- The SYU Traditional Chinese Writing Assistant (SYU-TC, 繁體中文寫作助手) — a no-prompt conversation agent for error detection and proofreading
Research Outputs
Conference Presentations
- Zhu, Y., Wong, S. P., Yan, S., & Chan, K.-W. K. (2025, July 10). 「仁大繁體中文寫作助手」:性能評估與對比研究 [The SYU Traditional Chinese Writing Assistant: Performance evaluation and comparative study] [Conference presentation]. 第七屆跨文化漢字研究國際學術研討會—香港論壇 [The 7th International Conference on Cross-Cultural Chinese Characters — Hong Kong Forum], Hong Kong Shue Yan University, Hong Kong.